Privacy Policy

GENERAL

This Privacy Policy defines the way in which the company ”VIMA KOINO PRIVATE MEDICAL CENTER M.I.K.E.”, based in Agios Dimitrios, Attica, which owns the Mental Health Center ”Vima Koino”, collects, uses and manages your personal data when you use any of its services. Our highest priority is the protection of privacy and personal data, which is why we comply with the requirements of the European Regulation EU 2016/679 (GDPR) and the applicable national legislation, regarding the protection of personal data. With this document, our Company, as the Data Controller of the data extracted from its website, informs the visitors/users of this website with all the necessary information regarding the processing of their data and the exercise of their rights. The use of its website ”www.vimakoino.gr”, means that you have read and agree with this Privacy Policy of your personal data.

CATEGORIES OF DATA WE COLLECT

The use of your personal data is related to the offer and processing of the services of the Centre ”Vima Koino”. For this reason, when you fill in your details, either in the “Contact Form” field or in the “Newsletter” field, we collect the following personal information: full name, e-mail, contact telephone number, city of residence and any other information you may send us, as well as information about electronic networks, such as IP addresses, may be collected. Please note that we do not collect the personal data of minors without the expressed consent of their parents/guardians.

PURPOSE OF DATA PROCESSING

We process your personal data for one or more of the following professional or commercial purposes:

To verify the identity of visitors/users
To achieve communication
To provide better service and support
To improve business operations
To send newsletters
To prevent and detect illegal activities

LEGALITY OF DATA PROCESSING

The legal basis for the processing of data is based on the following relevant provisions of the European General Data Protection Regulation (GDPR) EU 2016/679 and takes place if:

it is based on the valid consent of the Data Subject; and/or
is necessary for the performance of a contract; and/or
it is necessary for compliance with a legal obligation of the Centre ”Vima Koino”; and/or
it is necessary for the pursuit of the legitimate interests of the Centre “Vima Koino”.

For special categories of data, processing shall take place if:

it is based on the explicit consent of the data subject; and/or
it is necessary for the performance of obligations and the exercise of rights of the Centre; and/or
it is necessary for a correct diagnosis and the provision of appropriate treatment.

DISCLOSURE OF DATA

Your personal data will not be disclosed or transferred under any circumstances to third parties except with your written permission or in the case of law enforcement. As an exception, in order to fulfil our contractual and legal obligations, your personal data may be provided to our external partners (e.g. therapists, IT service provider). The aforementioned external partners are bound by contractual confidentiality clauses and compliance with processing standards in order to provide adequate assurances that appropriate technical and organisational measures are in place to protect your personal data.

DATA RETENTION PERIOD

Your personal data are processed and kept for as long as strictly necessary to achieve the respective purpose and to fulfil our contractual and legal obligations. If the data was collected based on your consent, it may be deleted at any time after your consent is withdrawn. At the end of the aforementioned time periods, your personal information is deleted in such a way that it is not possible to restore or reconstruct this information.

YOUR RIGHTS

In accordance with the EU General Data Protection Regulation 2016/679, you have the following rights in relation to your personal data, which you can exercise by contacting “Vima Koino” Centre, through the following contact details/letter and request the following:

access to the data concerning you,
the correction of inaccurate data concerning you,
the deletion of data concerning you to the extent that it is no longer necessary in relation to the purposes for which it was collected or when there is no longer a legitimate basis for processing and provided that such action is not contrary to a legal obligation, in the public interest or in order to establish a legal claim,
the restriction of the processing of your data, where this is based either on a challenge to the accuracy of the data, the exercise of legal claims or objections to the processing,
the portability of data relating to you, that is, the transfer of such data to another Data Controller. This action may take place when the processing is based on your consent and is carried out by automated means, provided that the processing is not based on the performance of a task carried out in the public interest or in the exercise of official authority vested in the Controller,
the exercise of the right to object to the processing of your data which is based on the performance of a task carried out in the public interest or on legitimate interests pursued by the controller, unless the controller demonstrates compelling legitimate grounds for not doing so,
the withdrawal of your consent when the processing of your data is carried out based on of your explicit consent to it.

In the event that, for the above requests, it is deemed necessary to confirm your identity, a copy of a document proving it may be requested. Once the legitimacy of the request has been verified, our response will take place within the time limit of one (1) month from the receipt of your request, as prescribed by the applicable legislation, providing you with the relevant information. Finally, in case you are not satisfied with our response to your request, you reserve the right to lodge a complaint with the competent Supervisory Authority (Data Protection Authority) via the online platform: www.dpa.gr.

COOKIE POLICY

This website uses cookies to facilitate its use and proper functioning. Cookies are small sets of data stored in your web browser, allowing the website to operate smoothly and without technical anomalies on the one hand, and to “remember” browsing actions on the other hand, offering a more comfortable use. Cookies cannot be used on their own to reveal to us any information about your identity. Once you agree to their use, cookies will analyze your web browsing and inform you about websites you have visited. Cookies, help us to analyze data about web traffic and improve our website in order to tailor it to the needs of visitors/users. You always retain the option of not accepting cookies or to make the appropriate browser settings to reject them. However, you should be aware that such an action may prevent you from taking full advantage of the site.

The different types of cookies that may be used on our website are explained below.

– Strictly necessary cookies

Strictly necessary cookies are essential to enable you to navigate the website and use its features. These cookies are used to activate the specific services you have requested.

– Performance cookies

Performance cookies collect information about how visitors use a website and in particular which web pages visitors visit the most. These cookies are used to collect information in relation to the amount of traffic to websites.

– Functional cookies

Functional cookies allow the website to remember the choices made by the user (name, address, language). These cookies are used to identify your preferences so as to improve our users’ experience.

– Third party cookies

Third-party cookies, which may be used on our website, are set by a party other than the website visited by the user. If a user visits a website and another entity sets a cookie through that website, it will be a third party cookie, most often serving advertising purposes.

DATA SECURITY

Taking into account the risks of varying likelihood and severity to the rights and freedoms of an individual, we apply appropriate technical and organizational protection measures in order to prevent the unintentional loss, alteration, disclosure and use or access of your personal data in an unauthorized manner. Specifically, our website uses Secure Socket Layer Protocol (SSL/https), which offers encryption of the website ensuring maximum security of your data. Access to your personal data is limited, only to those employees and/or associates necessary to fulfil their duties. The aforementioned persons process your data exclusively in accordance with the instructions of the Controller (our Company) and are committed to respect relevant confidentiality conditions. In addition, our server has anti-malware protection mechanisms, internal reporting systems and an email notification system in case any suspicious activity is detected. Finally, procedures are in place to handle any potential personal data breach whereby the individual concerned and/or any competent authority will be notified when deemed necessary in accordance with the applicable legal and regulatory framework.

LINKS TO OTHER WEBSITES

Our website may contain links in order for you to have direct access to other websites that may be of interest to you. However, once you use these links and leave this website, we cease to have any liability. We therefore cannot be responsible for the protection and privacy of any information you provide when you visit other websites, where you should consult their respective Privacy Policies.

PRIVACY POLICY UPDATES

This Privacy Policy may be amended from time to time, depending on changes in the applicable legal framework, in order to comply fully with its requirements. It is recommended that you check this Policy periodically so as to be informed in time of any changes, which will be effective from the date of their publication on the Centre’s website. Your use of our website or any of our services after the occurrence of any changes constitutes acceptance of the revised Privacy Policy.

CONTACT DETAILS

For any clarification regarding this Policy or to exercise your rights, you may contact us by e-mail at: ”info@vimakoino.gr” or by sending a letter to 315 Vouliagmeni L. & Aeschylus, Agios Dimitrios, Attica, P.O. Box 17236 or by calling us at 2109768159.